Redland Psychology Services
Fees & Terms
How much do sessions cost?
Fees cover face to face/online session time as well as overheads including ongoing training, regular supervision for all therapies, and professional registrations to help ensure I provide an evidenced-based, up-to-date, safe, and good quality service.
Privately paying individuals
Most privately paying individuals pay £100 for 50-60 minute sessions. Individually paying individuals are required to pay for each sessions 48 hours ahead of your appointment time via BACs. We do offer card machine services at the start of session or payment by cash. Please discuss this prior to starting your sessions.
Invoiced work
As much as I love and feel extremely fortunate to be able to help people, Redland Psychology is a small business, and we are sure you understand how important it is as a small business that you pay the invoices that we send you promptly.
Our payment terms are 48 hours from the date of invoice by BACS.
​We reserve the right to charge interest on all overdue debts at the rate of 2% per month or part of a month.
Health Insurance
I am registered with all major private healthcare providers who will pay or contribute, including Bupa, AXA, Aviva, Cigna, WPA and Vitality. I also work for other organisations. Rates are set with the provider and range from £105-£110 per session.
For individuals making use of insurance, we issue invoices electronically at the beginning of the month direct to the insurers. All excess payments are to be paid directly to Redland Psychology by BACs at this time.
EMDR therapy
EMDR therapy sessions for adults are generally 60 minutes. Often, after the initial assessment and at the beginning of processing with EMDR it can be helpful to choose a longer session of 90 minute which are £150 (£110-120 for health insurance).
Cancellations
Sessions cancelled with less than 48 hours notice or not attended are charged. I cannot fill the slots with such short notice. Insurers do not pay for missed sessions so you will need to cover the cost yourself. If you are feeling low, do try to come as you should feel better afterwards, and the feelings are an important part of the work will do together.
What happens to my personal data?
To do my job effectively and safely, I make brief notes during sessions. I might collect information about your current and previous psychological and physical health, and your current and previous social and family circumstances. We may use mood screening questionnaires. I also have a record of your contact details and payments. Some of this information is classed as sensitive personal data.
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I keep your personal information in electronic records using your initials as identifiers. This information is stored on computer devices using encryption and password protected systems. Your identifying personal information i.e. name and address are kept separately from your notes. I keep your personal information and the record of our work together for seven years. I then erase your records.
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It is possible that your personal information may be requested by a Court of Law, Coroner’s Office or Professional Body in which circumstances you may have limited or no rights of refusal.
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You have the right to request a copy of the information that I hold about you. If you would like a copy of some or all your personal information, please email me at info@redlandpsychology.co.uk. I want to make sure that your personal information is accurate and up to date. You may ask me to correct or remove information you think is inaccurate. You have the right to ask me to erase the personal information I hold about you. I can refuse the request if your personal information is needed in the defence or exercise of legal claims, or I believe there is an overriding legitimate interest to retain your information.
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You have the right to complain to the Information Commissioners Office without prejudice about the processing of your personal data. www.ico.org.uk.
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I keep my privacy policy under regular review and this privacy policy was last updated on 31st March 2023.
